444k's Privacy Policy

1. Introduction

Welcome to 444k. This Privacy Policy ("Policy") applies to your use of the 444k platform's website, mobile version, and related services. It explains what kinds of personal information we collect, how that information is processed, who it may be shared with, and what rights you have over your own data.

444k believes that user privacy is a fundamental right. Under no circumstances do we sell your personal information or share it with unauthorized parties without your consent. By creating an account on our platform or using our services, you are considered to have accepted the terms of this Privacy Policy.

This Policy may be updated from time to time. For any significant changes, we will notify you via your registered email address or through a notice on the platform. We encourage you to read this Policy carefully before you begin your relationship with 444k.

2. Information We Collect

444k may collect user information in a number of ways. The types of information and the methods of collection are described in detail below:

2.1 Information You Provide Directly

When you register an account on 444k, use our services, or contact our support team, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Identity document details (national ID, passport, or driving licence — for identity verification)
• Payment method details: bKash, Nagad, or Rocket account numbers
• Details of your messages and requests when contacting our support team

2.2 Automatically Collected Information

When you browse or use the 444k platform, our systems automatically collect certain technical information:

• IP address and device type
• Browser and operating system information
• Date and time of access to the platform (Bangladesh Standard Time, UTC+6)
• Which pages were visited and how long you spent on them
• Referral source (where you came from before arriving at the site)
• Session data and gaming activity logs

2.3 Transaction Information

Information relating to financial activity on your account is stored, including deposit and withdrawal history, amounts, methods, and timestamps. This information is essential for ensuring financial security.

3. Purpose of Using Your Information

444k uses collected information for specific and legitimate purposes. We explain in detail below the purposes for which your information is used:

• Account management: To create, verify, maintain, and secure your account.
• Service delivery: To properly operate betting, gaming, and payment services.
• Identity verification: To confirm a user's age and identity in compliance with applicable regulations.
• Fraud prevention: To detect and prevent suspicious transactions or account activity.
• Customer support: To respond to your enquiries and support requests.
• Relevant communications: To send important account-related notices and updates.
• Platform improvement: To analyse user experience and improve service quality.
• Responsible gaming: To monitor signs of excessive gaming and provide support.

444k will never use your information for purposes beyond those listed above. We do not sell your information to third parties for marketing purposes.

4. Data Storage & Security

444k has put in place industry-standard technical and organisational measures to keep your personal information secure.

4.1 Security Measures

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• High-grade encryption technology for stored data
• Regular security audits and vulnerability testing
• Access controls — only authorised staff can access data
• Two-Factor Authentication (2FA)

4.2 Data Retention Period

Your information is retained for as long as your account remains active and for as long afterwards as is necessary to meet legal obligations. Transaction-related information is retained for a set period in accordance with applicable rules. Information that is no longer needed after an account is closed is securely deleted or anonymised.

4.3 Security Breaches

If a security breach occurs and there is a possibility that your information has been compromised, 444k will promptly notify you. We will investigate the incident and take the necessary steps to prevent it from happening again.

5. Sharing Data with Third Parties

444k does not sell your personal information to third parties. However, information may be shared in the limited circumstances described below:

5.1 Service Providers

To operate services smoothly, 444k works with certain trusted third-party service providers, such as payment processing partners (bKash, Nagad, Rocket), technology infrastructure providers, fraud detection services, and customer support tools. These parties may only access the information needed for their specific role and are required to comply with our privacy standards.

5.2 Legal Obligations

Where disclosure of information is required by court order, government directive, or applicable law, 444k will comply with that obligation. Such disclosure will be kept as limited as possible.

5.3 Business Changes

If there is a significant change to 444k's business structure (such as a merger or acquisition), user information may be transferred to the new entity. In that case, the new party will be required to comply with the terms of this Privacy Policy. Users will be informed in advance.

5.4 Game Providers

Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate under their own privacy policies. When you play their games on the 444k platform, technical data may pass to their systems, but this is always kept to the minimum necessary.

6. Cookies & Tracking Technologies

The 444k website uses cookies and similar tracking technologies to improve the user experience.

6.1 Types of Cookies

• Essential cookies: Required for the platform's core functionality, such as maintaining login sessions.
• Functional cookies: Help remember your preferences (language, settings).
• Analytics cookies: Collect usage statistics to help improve the platform.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent some features of the platform from working correctly.

7. Your Rights

You have a number of important rights over your own personal information. 444k respects these rights and supports you in exercising them:

• Right of access: You can find out what information we hold about you and how it is being used.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, subject to any legal obligations that must be fulfilled.
• Right to restrict processing: You can request that the processing of your information be restricted for certain activities.
• Right to object: You can object to the processing of your information for specific purposes.
• Right to portability: You can receive your information in a structured, commonly usable format.
• Right to withdraw consent: You can withdraw permission for any data processing that is based on your consent, at any time.

To exercise any of the above rights, please contact our support team. We will process your request after completing the appropriate verification.

8. Protection of Minors

444k strictly prohibits anyone under the age of 21 from using the platform. This is a platform for users aged 21 and above only.

We do not knowingly collect any personal information from minors. An age verification process is followed at the time of account registration. If we become aware that a minor's information is in our system, that account will be closed immediately and the related information will be deleted.

Request for parents or legal guardians: If you believe a minor has opened an account on our platform, please contact us immediately at [email protected].

9. Changes to the Privacy Policy

444k may review and update this Privacy Policy from time to time. Depending on the nature of the changes and their impact on your rights, we will inform you in the following ways:

• Minor changes: Published by updating the "Last updated" date at the top of the page.
• Significant changes: A notification will be sent to your registered email address and a clear notice will be displayed on the platform.

If you continue to use the 444k platform after the updated Policy takes effect, it will be assumed that you have agreed to the updated terms. If you object to any change, you may request that your account be closed.

10. Contact Us

If you have any questions, concerns, or requests relating to your information or this Privacy Policy, please get in touch. 444k's support team is available in both Bengali and English, seven days a week, 24 hours a day.